System status and offline continuity.
Operational status across the Treelocity web workspace, customer portal, offline crew sync and background integration workers.
All core application services are operational. Field crews continue working offline during any connectivity interruption.
Component health
Platform subsystems
Designed so field work and customer approvals never block on third-party outages.
| Subsystem | Current status | Offline / failure resilience |
|---|---|---|
| Office web workspace & API | Current statusOperational | Offline / failure resilienceRedundant web application servers backed by isolated PostgreSQL storage. |
| Offline crew phone app & sync | Current statusOperational | Offline / failure resilienceCaches My Day visits and tree pins on the phone; queues safety sign-offs, clock punches, notes and photos locally until cell service returns. |
| Customer portal & PDF generator | Current statusOperational | Offline / failure resilienceDirect customer portal links and instant PDF generation for estimates, invoices and risk reports. |
| Accounting & integration queue | Current statusOperational | Offline / failure resilienceDurable sync queue tracks prepared, synced and retryable states so external provider downtime never loses an invoice. |
| Database backups & restore verification | Current statusOperational | Offline / failure resilienceAutomated daily backups with regular isolated restore verification. |
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