Talk with the Treelocity team.
Find workflow instructions or record a question about your customer list, plan or workspace in the in-app Help panel.
Local support requests are saved for your company to review. They are unsent and do not notify a support team or promise a response time.
Direct channels
How to reach the right team
- Support
Product & migration support
Read the workflow guides or save an unsent local request in Business → Help. Include what happened and what you expected, without passwords or access keys. An external support inbox is not connected.
- Billing
Billing & plan questions
Email billing@treelocity.com for questions about monthly vs annual billing, Stripe Connect payouts or invoice receipts.
- Security
Security & privacy disclosures
Email security@treelocity.com to report a security concern or request data-protection details.
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